HomeAway Reviews

Based on 2 customer reviews from our shopper community, HomeAway's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

2 Reviews

Overall Rating

5 Stars

2

4 Stars

0

3 Stars

0

2 Stars

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1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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HannahHale
January 07, 2021
"Very pleased with rental and it was a…"
Very pleased with rental and it was a very nice experience. Would definitely stay here again!
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Teresa.Ramirez
April 29, 2020
"Great experience in getting a refund"
My planned holiday to Morocco had to be cancelled at the last minute when the Moroccan Government closed all its airports to holiday flights because of the coronavirus. I immediately asked HomeAway for a refund (on 20 March) which was acknowledged straightaway. I have recently (@ 20 April) had a refund for the full amount paid out credited to the card on which I paid. Good job in the current difficult circumstances. Grateful thanks to Home Away and the property owner who waived the normal cancellation fee. John H. (Herefordshire, UK)
Questions & Answers
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Has everyone got the news that homeaway is going to be charging customers a booking fee? what happened to dealing with the owners direct? this is all corporate expedia's doing.

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Why are guests being charged a fee by homeaway? i thought the exhorbitant fees i pay for listing covered the guests. airbnb charges guests but not owners. it should be one or the other not both. my guests think it is me making the charge

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Why should i pay more for a subscription? if i describe my property well, shouldn't it show up in searches? or does homeaway deliberately block lower paying subscribers? also, in addition to my subscription fee, homeaway won't charge my renters a fee will they?

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Was researching my 2016 vacations and noticed these extra fees... was surprised... didn't know what they were for... close to an extra $100 for a week rental - crazy. where is a renter to go if you homeowners stop listing your beautiful homes here...? i have always found such beautiful places on homeaway...

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tinysnake528
March 05, 2016

“HomeEscape.com is relatively new but with the new Expedia Service charges on HomeAway/VRBO, the homeowners are moving over to HomeEscape in droves. Over the next year as the HomeAway subscriptions expire many of the homeowners will not renew with HomeAway if HomeEscape turns into a good alternative. In general we (homeowners) are pretty upset that Expedia is going to make over 4Billion in added income from our customers just in the first year of the fee, if folks continue to book through them. Many of us will feel pressure to lower our rental income but if you only knew our expenses you would know this is not really a big money maker for us - personally, these fees will actually put us well into the red. So, for our guests and ourselves, HomeAway will no longer be a site we do business with once our subscription expires. And, though we used to rent through them at least once a year, we're done with that as of now.”

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Why should i pay more for a subscription? if i describe my property well, shouldn't it show up in searches? or does homeaway deliberately block lower paying subscribers? also, in addition to my subscription fee, homeaway won't charge my renters a fee will they?

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